About One Touch IT Solution
One Touch IT Solution formed by engineers having experience over 15 years in repair & maintenance of Hardware, One Touch IT Solution has successfully established itself as a service partner of choice for leading Original Equipment and Design Manufacturers (OEMs & ODMs).
Headquartered at Kolkata, the Company works closely with customers to implement tailored service solutions through an extensive, east zone (West Bengal, Bihar, Jharkhand) support network.
We have our own Test & Repair Center at Kolkata, for Chip Level Repairing for repairing of Desktop/Server/Laptop Motherboards, Logic Cards, Tablet, Monitors, Printers, Scanners, Modem and accessories. This gives us confidence in providing Support Solutions for – Break-Fix (Onsite & Return to Bench), Installation, Critical Calls (24×7), and Technical Solutions.
Supported by a team of efficient engineers, technicians and service executives, One Touch IT Solution handles more than 5000 service calls every month, combining industry experience with superior repair capabilities and standardized support practices to assist individual and small-scale establishments as well as complex IT environments in large organizations to install, maintain, refurbish and dispose their ICT assets in a cost effective, efficient and viable manner.
We are interested to work in your organization, if we can get an opportunity to serve. We are the vendor right now who are giving comprehensive support in all Government Schools under West Bengal Circle.
Why Choose One Touch IT Solution
At One Touch IT Solution, we understand the critical role that technology plays in today’s business landscape. We are a leading provider of technical assistance, application support, vendor management, and L1 support for all IT services. When it comes to choosing a reliable and efficient IT support partner, here’s why you should choose us:
Expertise and Experience: With years of experience in the industry, we have developed a deep understanding of the IT landscape and the challenges that businesses face. Our team of highly skilled professionals has extensive knowledge across various technologies and platforms, enabling us to provide comprehensive support for all your IT needs.
Customized Solutions: We believe that every business is unique, and that’s why we offer customized solutions tailored to meet your specific requirements. Whether you need technical assistance, application support, or vendor management, we work closely with you to understand your business goals and design solutions that align with your objectives.
Proactive Approach: We take a proactive approach to IT support, anticipating and resolving issues before they impact your operations. Our team closely monitors your systems, identifies potential problems, and implements preventive measures to ensure smooth and uninterrupted business operations. Our goal is to minimize downtime and maximize productivity.
Timely Response and Support: We understand the importance of timely support when it comes to IT issues. Our dedicated support team is available round the clock to respond to your queries and resolve technical issues promptly. We prioritize your needs and strive to provide efficient and effective solutions within the shortest possible time.
Vendor Management: Managing multiple IT vendors can be a daunting task. At One Touch IT Solution, we take the hassle out of vendor management by acting as a single point of contact for all your IT service providers. We handle vendor coordination, negotiations, and issue escalation on your behalf, ensuring seamless communication and accountability.
Cost-Effective Solutions: We believe that quality IT support should not come at a high cost. We offer competitive pricing models that are designed to provide excellent value for your investment. Our cost-effective solutions help you optimize your IT budget without compromising on quality or service.
Client Satisfaction: Client satisfaction is at the core of our business philosophy. We strive to build long-term partnerships with our clients by delivering exceptional service and exceeding expectations. Our commitment to client satisfaction is reflected in our strong track record of successful projects and testimonials from satisfied clients.
When it comes to reliable and comprehensive IT support, One Touch IT Solution stands out as a trusted partner. With our expertise, customized solutions, proactive approach, timely support, vendor management capabilities, cost-effective offerings, and focus on client satisfaction, we are the ideal choice for all your IT service needs. Contact us today to discuss how we can help your business thrive in the digital era.
